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Open as Usual | Offering Open & Honest Mortgage Advice in Sunderland

Business as usual

COVID-19 has profoundly impacted the mortgage market, but that hasn’t stopped us from providing the same excellent Mortgage Advice service you are so accustomed to, at Sunderlandmoneyman, we are still working exactly how we were before the outbreak of the coronavirus.

We still have hardworking Mortgage Advisors working remotely from home still available to answer all of your mortgage questions. Our number one focus is for our customers to have a Mortgage Advisor in Sunderland to talk to if they are having worries about their mortgage.

Repeated situations

You may be questioning your ability to meet your Monthly Mortgage Payments in Sunderlands, or you may be coming up to the end of your mortgage deal and are looking for a great Remortgage deal in Sunderland.

We have found that these two situations keep coming about, and all we can ask you is not to panic. As your local Mortgage Broker in Sunderland, we would always recommend speaking to one of our advisors first before going directly to your bank/lender.

We can assess your personal and financial situation then recommend you with the best route to take, and we will try our best to help anyone who comes to us for help with their mortgage during these few hard months. We’re all in this together, get in touch now and speak to one of our trusted Mortgage Advisors in Sunderland today.

Customer service

We are still tackling lots of different mortgage situations every day, and business is as usual. Nothing is going to get in our way that could prevent you from receiving expert help from your local Mortgage Broker in Sunderland.

We have still been receiving excellent customer reviews over the last few weeks, hearing back from your customers is the best thing about being a local Mortgage Broker in Sunderland.

We love seeing happy customers walk into a new home with a perfect deal! Here is what a couple of customers have recently said about our service here at Sunderlandmoneyman:

From start to finish, the service was great. Everything was explained clearly, every little adjustment and query I asked for was expertly dealt with by Leo, who gave me new info and examples of our mortgage requests. The process was very easy to complete online which was very convenient given we both work during the day and didn’t have to take time off.

Anna H

Very quick response from the first time I contacted them. Both Cathy and Leanne were great at keeping us informed throughout the process and always responded to our emails within a couple of hours, often less. They understood the stresses and challenges that applying for a mortgage brings so were very understanding with our questions!

Trusted Customer

Speak to your Local Mortgage Advisor in Sunderland

We are letting nothing get in our way, especially the outbreak of COVID-19, we are still here to help you with all of your mortgage problems. We can’t leave you confused and concerned about what could happen to your mortgage, it’s our job to try and get over these hurdles with you and give you expert local Mortgage Advice in Sunderland to help you get through the mortgage process with ease.

Remember, we are still available 8am – 10pm, 7 days a week to answer all of your mortgage questions. From everyone at Sunderlandmoneyman, we hope that you are all keeping safe, and we can’t wait to hear from you.

Mortgage Advice in Sunderland

Dewsbury & Dewsbury: Two Generations Working Together

Welcome To The Team Joe | Mortgage Broker in Sunderland

Earlier this week, we welcome new addition to our Mortgage Advisor in Sunderland team, Joe Dewsbury.

Joe is the son of our advisor Wayne Dewsbury who has been an advisor for nearly 40 years; you might have seen or spoken to over the years if you’ve followed our social media or had an appointment booked with us.

Joe previously had worked at a high street bank for three years, before deciding to leap to the mortgage advisor world. Tutored by star advisor Matt Collinson, Joe hopes to make quite the impact as a part of our illustrious team.

One thing is for sure, is that if he can even be slightly like Matt or Wayne, he’ll be a force to be reckoned with in the world of mortgages.

We want to welcome Joe with open arms and look forward to working alongside him, Joe is already fitting in with the company spirit being shown around each department getting to know the team, and soon getting to know the customers over time.

Mortgage Advisor in Sunderland

Another Milestone Reached by Our Brilliant Mortgage Team

Another month, Another Milestone Reached

Another month has passed, and another fantastic milestone reached. The fact we have accomplished yet another goal highlights how the companies values are essential when dealing with our customers, these company rules are:

  • Be Responsive
  • Provide a Five Star Service
  • Care for the customers
  • Be Open and Honest
  • Positive Attitude

Our Mortgage Broker in Sunderland is proud of the work and hopes to provide that same level of customer service to every customer.

Our Reviews

An insight into some genuine reviews from our valuable customers:

As a first time buyer, I was pretty clueless as to what was needed and when to buy a house. The brokers at Sunderlandmoneyman made it very easy for me and guided me through the whole process. I’d defiantly give them a recommendation. Thank you to Matt and Paula who I was able to contact on an evening after my baby went to bed.

Sofia Gill

Very quick response from the first time I contacted them. Both Cathy and Leanne were great at keeping us informed throughout the process and always responded to our emails within a couple of hours, often less. They understood the stresses and challenges that applying for a mortgage brings so were very understanding with our questions!

Trusted Customer

I am a First Time Buyer and before I contacted Sunderlandmoneyman I didn’t have a clue about mortgages or whether I would even qualify for one. My Advisor (Wayne) came across like he really cared and he was always at the end of the phone to answer my numerous questions! Everyone says buying a house is a stressful experience and it is because so much could go wrong but having someone guiding you through the process makes it so much easier. Thanks!

Leon Wong

When our team sees their names mentioned, the customers must feel that they generally made a difference. It’s important to us as a company that not only are you able to transact how you would like.

Mortgage Advisor in Sunderland

Our Past & Present Apprentices in Sunderland

National Apprenticeship Week 2020 | #NAW2020

It’s National Apprenticeship Week for 2020. We thought we’d take a moment to reflect upon employees who recently completed their apprenticeships. As well as those who are currently undertaking them.

Riding off the success of earlier apprentices Thomas Bowes. (Formerly of the Customer Care team, now a Mortgage Advisor in Sunderland), and Laura Aves. (A Dedicated Case Handler who assists our Mortgage Advisors in Sunderland). We decided that apprenticeships were the way forward.

Giving young men and women an opportunity in what is likely their first job. Allowing them to learn and grow with skills they wouldn’t otherwise learn. It gives us a sense of pride and achievement. We’re helping to build their futures whilst they’re also able to earn a living.

Recently Completed Apprenticeships

First off we have former apprentice Michael Sallabank, who undertook a Digital Marketing Apprenticeship with the company. 2 years later and Michael is very much still a part of the Moneyman team. It’s been several months since he completed his apprenticeship and he’s now a fully-fledged digital marketer. As a collective, the Marketing team helps create brand awareness, allowing potential customers to take their first steps towards Mortgage Advice in Sunderland.

Next, we have Chloe Masters, who coincidentally celebrates her 1 year anniversary today. Chloe is one of the youngest members of the Sunderlandmoneyman team, joining our Mortgage Administrators as a Dedicated Case Handler. Finishing her apprenticeship this week, Chloe now joins fellow former apprentice Laura in assisting the Mortgage Advisors with their work.

Current Apprenticeships

At this current moment in time, the Sunderlandmoneyman team has 2 apprentices. Lee and James each joined the team in late 2019, undertaking a Digital Marketing Apprenticeship.

The 2 marketing apprentices look to take the mortgage world by storm and create even more brand awareness. For budding home buyers looking to find expert Mortgage Advice in Sunderland.

We truly value everyone who walks through our doors and always enjoys watching our apprentices grow over time. As both workers and people. We look forward to seeing who joins our team in the future!

Sunderlandmoneyman.com & Sunderlandmoneyman are trading styles of UK Moneyman Limited, which is authorised and regulated by the Financial Conduct Authority.
UK Moneyman Limited is authorised and regulated by the Financial Conduct Authority.
UK Moneyman Limited registered in England, registered number 6789312 and registered office 10 Consort Court, Hull, HU9 1PU.

© 2021 Sunderlandmoneyman

Sunderlandmoneyman – Hope Street Xchange, 1-3 Hind Street, Sunderland, SR1 3QD

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