At our mortgage broker in Sunderland, we go the extra mile for all customers who get in touch. We make sure to put each customer at the heart of our business and always aim to exceed their expectations with trusted mortgage advice in Sunderland.
Customer service is at the heart of our company, we want you to get the most out of the mortgage process and feel in the loop at all times. Our mortgage advisors in Sunderland will make sure that you feel comfortable and secure at all times during the process.
Our Customers Love Us
5.00 Rating13 Reviews
Georgia
Our mortgage advisor Charlie Bryson has been amazing with me and Ethan. He has helped us with everything and made sure we are doing everything correctly as we are both first time buyers.
4 months ago
Jordan
Helen was very helpful on the call to re arrange a call back to speak about our mortgage. Very pleasant phone call
1 year ago
Diane
This has been a fantastic service from the initial enquiry to getting the mortgage offer through, everything explained in detail and nothing was a problem, very helpful and professional staff. Would highly recommend using this company to anyone
1 year ago
Martin
Great team and great service. Always happy to help and they make the process easy to understand. They got me a deal I was happy with then got me a better one.
1 year ago
Paul
Spoke to Dale Hunter a few times today. Polite, professional and happy to answer any questions. Over the moon with the service received.
2 years ago
Anonymous
Our advisor was Jason Loft and all I can say is he was amazing and very polite and so was all of his team. Me and my partner are first time buyers so were quite apprehensive about the whole process. However Jason and his team gave us all the...
2 years ago
Anonymous
With the help from Jason and Laura, our mortgage process went very smoothly. As first time buyers we had many questions which they were on hand to answer promptly. Would highly recommend!!
2 years ago
Anonymous
Listened to my every need. Very polite and helpful. Spoke well and clearly understood what was being said and great advice. Thanks
2 years ago
Anna
From start to finish, the service was great. Everything was explained clearly, every little adjustment and query I asked for was expertly dealt with by Leo, who gave me new info and examples of our mortgage requests. Process was very easy to...
3 years ago
Anonymous
Very quick response from the first time I contacted them. Both Cathy and Leanne were great at keeping us informed throughout the process and always responded to our emails within a couple of hours, often less. They understood the stresses and...
4 years ago
Sofia
As a first time buyer I was pretty clueless as to what was needed and when to buy a house. The brokers at Sunderland moneyman made it very easy for me and guided me through the whole process. I’d defiantly give them a recommendation. Thank you...
4 years ago
Leon
I am a First Time Buyer and before I contacted Sunderland Moneyman I didn’t have a clue about mortgages or whether I would even qualify for one. My Advisor (Wayne) came across like he really cared and he was always on the end of the phone to...
4 years ago
Karen
Jason and his team gave an outstanding service. They were reassuring, consistent and were always on hand to give advice and support when necessary. I will be using their service again when my fixed rate ends in 2 years time. Thank you again...
4 years ago
We understand that you also want a fast service in addition to a strong and responsive service. That’s why we aim to be quick and responsive. We don’t keep you hanging, when your mortgage application is updated well let you know as soon as possible.
It is important to know what you are getting into, and that is why we offer free mortgage appointments to get to know your situation a little better. We do this to cover all bases for your mortgage situation, which lets us gather the trusted mortgage advice in Sunderland you are after.
Following your free mortgage appointment, your mortgage advisor in Sunderland will arrange an agreement in principle for you within 24 hours.
A mortgage agreement in principle is a great tool to help back up any offers you put down on a property. A lender will carry out a credit search to check you out. Once this is done, all that remains is for our team to collect all the necessary paperwork from you.
Taking out a mortgage is a big step, and it is understandable that you want someone to help every step of the way throughout the process. From your free mortgage appointment, you will be assigned a dedicated mortgage advisor in Sunderland who will be specialise in your situation. They will be available to answer all of your questions, any time in the day!
We operate 7 days a week, allowing you to speak with a mortgage advisor in Sunderland at a time that best suits you. We work early in the morning until late in the evening, therefore, you can book your free mortgage appointment around your personal and working schedule.
We have a large number of high street and specialist lenders on panel that we can access in order to find you an appropriate deal for your property. We will only look at products that benefit your personal and financial situation.